FREQUENTLY ASKED QUESTIONS
IS MINIVAC COMPATIBLE WITH ANY COMPRESSION BACKPACK?
MINIVAC is optimized for the ASTRAVA BACKPACK but works with any compression system that requires a standard air pump connection.
DOES MINIVAC REQUIRE A POWER BANK OR WALL PLUG TO FUNCTION?
No. MiniVac is completely cordless and battery-powered. It recharges via USB and doesn’t need to stay plugged in during use.
CAN I USE MINIVAC TO INFLATE THINGS TOO?
Yes! MINIVAC can both inflate (e.g., air mattresses, rings) and deflate (e.g., vacuum bags, backpack compartments).
IS IT LOUD WHEN OPERATING?
MINIVAC operates at about 80dB—quieter than a hairdryer and perfectly tolerable for short use indoors or outdoors.
HOW LONG DOES IT TAKE TO COMPRESS A BACKPACK?
On average, it takes about 1–2 minutes to fully compress the ASTRAVA BACKPACK using MINIVAC.
WHAT’S YOUR RETURN POLICY?
You have 100 days to try the MINIVAC and see how it fits into your life. If it’s not the right fit, return it in original condition. As long as it’s clean and undamaged, we’ll handle the rest.
WHAT WARRANTY DO YOU OFFER?
It comes with a lifetime warranty covering any manufacturing defects. If something goes wrong due to workmanship or materials, we’ll repair or replace it—no questions asked.
WHEN WILL MY ORDER SHIP?
Orders are packed and handed off to the carrier within 1–2 business days. If your MINIVAC arrives more than 3 business days after the estimated delivery window, you’ll receive a partial refund as our commitment to timely delivery.